Managing Up: Communication Skills for Working with Your Boss
An interactive Storyline course designed to help professionals adapt their communication style to better align with their manager's preferences.
Overview
Many early- and mid-career professionals struggle to adapt their communication to different leadership styles—leading to misalignment, missed opportunities, and reduced productivity. This self-guided eLearning module, built in Articulate Storyline, helps learners identify their manager’s style and adapt their communication approach accordingly.
Solution
This interactive course simulates realistic workplace challenges through branching scenarios featuring two manager personas: a visionary and an analyst. Learners receive personalized feedback based on their decisions and complete hands-on activities like email writing and agenda planning. Custom narration and clean UX ensure a polished learner experience, whether accessed on desktop or mobile.
Potential Use Cases
As part of a leadership readiness or early-career development program
Embedded in a performance management or mentorship track at a tech company
Included in onboarding for new hires who will interface with multiple leaders
Measurement Strategy
To evaluate impact, organizations could use:
Pre/post-assessments to gauge confidence or skill shifts
Manager surveys to measure perceived communication improvements
On-the-job behavior tracking (e.g., more proactive updates, clearer requests, fewer miscommunications)
My Role
I led the end-to-end design and development of this project, including scripting, visual design, and Storyline build. I recorded narration with ElevenLabs and created custom interactions using triggers and variables. This project reflects my ability to design performance-driven training with measurable business outcomes, even in the absence of a real client brief.